Our enterprise group has built some pretty sophisticated automation templates over the past year—things like multi-step approval workflows, customer data enrichment processes, and integration patterns that we’ve refined across multiple deployments. Some of these are genuinely good enough that I think they could be useful to other organizations.
We’re eyeing the idea of monetizing these templates through a marketplace. The pitch is appealing: publish automated workflows, other teams use them, generate revenue from licensing or per-execution fees. Sounds like a new revenue stream.
But I’m skeptical about the actual economics. First, no one buys something just because it exists in a marketplace. Marketing and customer acquisition costs would eat into margin pretty quickly. Second, would other enterprises actually want to use our templates, or would they prefer to build their own because our templates encode our specific business logic and assumptions?
Third, there’s the support question. If someone buys our template and it breaks during their implementation, are we liable? Do we have to maintain it across platform updates? How much support effort would we need to budget?
And honestly, I’m wondering if the real money is elsewhere—maybe in consulting to help customers adapt templates, rather than in template sales themselves.
Has anyone actually built a business or meaningful revenue stream around selling automation templates? What did the economics actually look like, and what were the surprises you didn’t anticipate?