Cannot see component selection when creating issues in JIRA project

[Gizmo_Funny]

I set up a fresh JIRA project called ‘ProjectX’ and added several components to it named ‘Module1’, ‘Module2’, and ‘Module3’. Everything seemed to be configured properly from the project settings.

However, when I try to create a new issue within ProjectX, the component field doesn’t appear anywhere on the create issue screen. I expected to see a dropdown or some way to assign the issue to one of the components I created, but there’s no such option visible.

I’m working with JIRA version 6.4. Has anyone encountered this problem before? What could be causing the component field to not show up during issue creation?

Any help would be appreciated.

[Ethan99]

This happens when your issue type scheme doesn’t show the component field. I hit this exact problem with JIRA 6.4 a couple years back. The component field’s there, but it gets filtered out by your issue type settings. Go to Administration > Issues > Field Configurations and check if the component field is hidden for your issue types. Also make sure your project’s using the right field configuration scheme. For me, it was using the default scheme instead of my custom one that had components enabled. Soon as I switched to the right scheme, the component dropdown showed up on the create issue screen.

[Finn_Mystery]

I experienced a similar issue previously, and it was indeed due to the screen configuration. Specifically, the component field was not included in the create issue screen for my project. To resolve this, navigate to Administration > Issues > Screen Schemes. Locate the scheme associated with ProjectX and verify that the component field is present in the create issue screen configuration. In my case, it was missing, and adding it resolved the issue. Additionally, ensure there are no permission restrictions affecting the visibility of the component field.

[Claire29]

check your workflow scheme - the component field might be hidden there even if everything else looks fine. this happened to me on an older JIRA install and drove me nuts until i found the workflow was hiding fields on the create transition. also make sure your components are actually assigned to the right project. sometimes they get created but don’t link properly.