I’m having trouble setting up a webhook connection between CloudCMA and Zapier. I want to automatically send client data from CloudCMA to my CRM system but the webhook isn’t functioning properly.
Here’s what I’ve done so far:
Added the webhook URL in CloudCMA
Entered my API key in the configuration
Set up the Zapier trigger to receive the data
The connection still fails and no data gets transferred. I’m pretty new to working with webhooks so I might be overlooking something basic. Has anyone successfully connected CloudCMA to Zapier before? What steps am I potentially missing in the setup process?
Any help would be appreciated since I really need this automation to work for my real estate business workflow.
Had the same problem when I set up CloudCMA integration last year. Turns out authentication was timing out between the systems. CloudCMA needs webhook verification through a handshake process that’s not clear in their docs. Make sure you’re using the right webhook format - needs both the trigger event type and proper headers. Also check that your Zapier webhook URL is publicly accessible since CloudCMA has to reach it for verification. I had to contact their support to confirm my webhook was registered properly. They found the connection was failing silently because my payload structure was formatted wrong. Their support can actually test the webhook from their end to verify it’s working.
Check your CloudCMA webhook logs first - there’s usually error messages showing what’s wrong. Most of the time it’s either a badly formatted endpoint URL or Zapier isn’t actually listening. I’d create a simple test webhook in Zapier to confirm it’s receiving data, then swap back to your real trigger. Also double-check your API permissions in CloudCMA settings - they sometimes reset for no reason.
Had the same problem. It’s usually CloudCMA’s webhook setup that’s messed up. The field mappings aren’t clear when you’re setting it up initially. First, check if webhooks are actually turned on in your CloudCMA settings - there’s a toggle buried in there that needs to be on before anything works. Then make sure the data fields match exactly what Zapier wants. CloudCMA formats data differently than most CRMs, which trips people up. Use Zapier’s webhook tester to see what CloudCMA’s actually sending vs what your trigger expects. Half the time the webhook fires fine but the data doesn’t match up, so the zap just fails without telling you why.