I set up a fresh JIRA project called ‘ProjectX’ and added several components to it: ‘Module1’, ‘Module2’, and ‘Module3’. Everything seems to be configured properly from the project settings side.
However, when I try to create a new issue within ProjectX, the component selection field is missing from the issue creation form. I expected to see a dropdown or some way to assign the issue to one of the components I created.
I’m running JIRA version 6.4-OD-05-008. Has anyone encountered this issue before? What could be causing the component field to not appear during issue creation?
Sounds like a field configuration issue, not screen configuration. Check your field configuration scheme - the Components field might be hidden or set to optional but not showing up. Go to Administration > Issues > Field configurations and find the scheme for your project. Look for the Components field and make sure it’s set to “Optional” or “Required” instead of “Hidden”. Double-check that your issue types are mapped to the right field configuration scheme too. I’ve run into this exact problem when migrating projects between JIRA instances - field configuration was always the problem.
Had this exact problem a few months ago - turned out to be the issue type screen scheme mapping. My Components field was set up correctly in both the screen and field config, but the issue type screen scheme wasn’t linking the create screen to the right issue types. Go to Administration > Issues > Issue Type Screen Schemes and check that your project’s scheme maps the correct create screen to your issue types (Bug, Task, etc.). Some of my issue types were defaulting to a different screen that didn’t have the Components field. Fixed the mapping, refreshed the project config, and the component dropdown showed up right away.
hey, it might be a screen settings issue. make sure ‘components’ is listed in the create issue screen. just head over to admin > issues > screens and double check it!