I’m facing difficulties while attempting to add the its-jira plugin to my gerrit server. Here are my system specifications:
Operating System: Ubuntu 4.6.3
Gerrit Version: 2.6.1
its-jira Plugin: 2.13
Here’s what I’ve done up to now:
Successfully installed the its-base plugin.
Tried installing the its-jira plugin using an SSH command.
Unfortunately, I received a PluginInstallException error during the installation. Due to internal access limitations, I’m unable to provide the specific error message.
Has anyone else experienced issues with plugin compatibility when using these versions? I’ve looked through many resources online but haven’t found a relevant fix.
Any tips or recommendations for troubleshooting would be greatly appreciated. Thank you!
This usually happens when dependencies are missing or there’s a config conflict between the plugin and Gerrit. Since its-base installed fine, the problem’s probably with JIRA-specific dependencies or config files. I had the same issue once - turned out certain Java libraries weren’t accessible to Gerrit. Check your Gerrit logs for detailed errors, even if you can’t post them here. Make sure your Gerrit user has proper permissions for all required directories and no conflicting plugins are installed. Sometimes just restarting Gerrit after installing its-base but before trying its-jira fixes dependency problems.
Version compatibility issues with Gerrit plugins are indeed a frequent hurdle. In my experience, the its-jira 2.13 plugin you’re trying to use is likely designed for a newer version of Gerrit than 2.6.1. I faced similar challenges when I updated plugins without simultaneously updating Gerrit. The plugin may rely on API features that are absent in your current version. I recommend looking for an older iteration of its-jira that aligns with Gerrit 2.6.x, possibly from the 1.x series. It’s advisable to review the plugin’s release notes to ensure compatibility before installation.
i hear ya, jack81. it sounds like the its-jira plugin is just not playin nice with gerrit 2.6.1. maybe try an older version of the plugin or consider updating gerrit if that’s possible. hope you get it sorted!