I set up a Zapier workflow that creates new tasks with participants and subtasks in ClickUp whenever someone fills out an external form. After the task gets created, I need to send an email to the participant from the person assigned to handle it.
Is there a way to retrieve the unique email address for that specific task using Zapier? I know ClickUp has built-in email features, but I want to do this in a single automation step rather than creating multiple conditional workflows in ClickUp.
Has anyone figured out how to get this task email address automatically?
Yes, ClickUp’s API does not provide access to task-specific email addresses through the endpoints available to Zapier. ClickUp manages those email addresses internally, leaving them out of the webhook responses. I found success by creating a formula field in ClickUp that combines the task ID with a specified email format and then used that constructed address in my email step within Zapier. While this approach requires some creativity with email routing, it allows for a seamless automation flow. Alternatively, you might consider using ClickUp’s comment API to post email content directly to the task, achieving similar communication without the need for the specific task email.
totally agree! using a shared inbox could work, or maybe even using webhooks to grab that email from ClickUp and send it directly. i get why you want this in one step, though. hope they work on a fix soon!
I faced a similar issue while automating workflows for our project management system. Unfortunately, Zapier does not have access to ClickUp’s task-specific emails via their standard integration, as those are generated internally and are not available through the API endpoints used by Zapier.
As a workaround, I utilized ClickUp’s custom fields to save the assigned person’s email address during task creation, which I then accessed in the email step. While it’s not as straightforward as using the direct task email, it effectively resolved my needs without adding extra automation steps. Alternatively, you might explore ClickUp’s built-in automation rules as an option; they trigger email notifications when tasks are created, although I understand your preference for a unified Zapier flow.