Getting internal server error when setting up webhook for telegram bot on google app engine

I’m having trouble with my telegram bot deployment on Google App Engine. When I try to access the webhook setup endpoint, I keep getting a 500 internal server error.

Here’s my Flask application code:

from flask import Flask, request
import telegram
import bot_config
import logging

telegram_bot = telegram.Bot(bot_config.api_token)
flask_app = Flask(__name__)
BASE_URL = 'my-bot-service.appspot.com/'

@flask_app.route('/telegram_hook', methods=['POST'])
def handle_telegram_update():
    if request.method == "POST":
        bot_update = telegram.Update.de_json(request.get_json(force=True))
        user_chat_id = bot_update.message.chat.id
        message_text = bot_update.message.text.encode('utf-8')
        telegram_bot.sendMessage(chat_id=user_chat_id, text=message_text)
        
        logging.getLogger().setLevel(logging.INFO)
        logging.info('Message processed successfully')
    
    return 'success'

@flask_app.route('/setup_webhook', methods=['GET', 'POST'])
def configure_webhook():
    result = telegram_bot.setWebhook('https://my-bot-service.appspot.com/telegram_hook')
    if result:
        return "webhook configured successfully"
    else:
        return "webhook configuration failed"

@flask_app.route('/')
def home():
    return 'Bot service is running'

The error happens when I navigate to the setup_webhook endpoint. The server logs show a 500 error but the stack trace gets cut off. What could be causing this issue?

The Problem:

You’re receiving a 500 Internal Server Error when trying to access the /setup_webhook endpoint of your Telegram bot deployed on Google App Engine (GAE). Your Flask application’s configure_webhook function, which uses the Telegram Bot API’s setWebhook method, is failing silently, resulting in this error. The server logs show a 500 error, but the stack trace is incomplete, making debugging difficult.

:thinking: Understanding the “Why” (The Root Cause):

The 500 error indicates an unhandled exception within your configure_webhook function. The incomplete stack trace suggests that the error might be happening within the Telegram library itself or in a dependent library. Since the setWebhook method requires a fully qualified URL, including the protocol (https://), the most likely cause is a missing protocol or an incorrectly formatted URL in your setWebhook call. Google App Engine also has specific requirements for deploying web applications; improper configuration can lead to deployment errors and unexpected behavior. Additionally, incorrect API tokens or network connectivity problems can trigger such errors.

:gear: Step-by-Step Guide:

Step 1: Correct the Webhook URL:

The most probable reason for the 500 error is the setWebhook call using an incomplete URL. You’ve defined BASE_URL = 'my-bot-service.appspot.com/', but the setWebhook function uses a hardcoded URL. Update the code to correctly utilize the BASE_URL variable:

@flask_app.route('/setup_webhook', methods=['GET', 'POST'])
def configure_webhook():
    webhook_url = BASE_URL + 'telegram_hook'
    result = telegram_bot.setWebhook(webhook_url)
    if result:
        return "webhook configured successfully"
    else:
        return "webhook configuration failed"

Step 2: Implement Comprehensive Error Handling:

Wrap your telegram_bot.setWebhook call in a try...except block to catch and handle potential exceptions. This will provide a more informative error message and help pinpoint the root cause of the issue. Logging the exception details is crucial for debugging:

@flask_app.route('/setup_webhook', methods=['GET', 'POST'])
def configure_webhook():
    webhook_url = BASE_URL + 'telegram_hook'
    try:
        result = telegram_bot.setWebhook(webhook_url)
        if result:
            return "webhook configured successfully"
        else:
            return "webhook configuration failed"
    except Exception as e:
        logging.exception(f"Error configuring webhook: {e}")  # Log the full exception
        return f"An error occurred: {e}", 500 # Return a meaningful error response with HTTP status code

Step 3: Verify Your API Token:

Ensure that the api_token in your bot_config.py file is correct. An incorrect token will prevent the Telegram Bot API from authenticating your requests, resulting in errors.

Step 4: Check App Engine Configuration (app.yaml):

Make sure your app.yaml file is correctly configured for your Flask application. Verify that the runtime is set to Python and that the handlers are properly defined to handle incoming requests to your webhook endpoint.

Step 5: Examine Google App Engine Logs:

Check the detailed logs in the Google Cloud Console for your App Engine application. The full stack trace will be available there, providing crucial information about the error.

:mag: Common Pitfalls & What to Check Next:

  • Network Connectivity: Ensure your GAE instance has access to the internet and can communicate with the Telegram servers.
  • Firewall Rules: Check that your GAE instance’s firewall allows outbound connections to the Telegram API endpoints.
  • Rate Limiting: Ensure you are not exceeding the Telegram Bot API’s rate limits.
  • Dependencies: Verify that all required Python packages (including requests) are correctly installed in your GAE environment.
  • Incorrect bot_config.py: Double-check that the api_token in this file is accurate and valid.

:speech_balloon: Still running into issues? Share your (sanitized) config files (app.yaml, bot_config.py), the exact command you ran to deploy your application to GAE, and the complete error logs from the GAE console. The community is here to help!

def check the api_token in bot_config. if it’s not right, telegram.Bot won’t work. also, ensure reqeusts is listed in requirements.txt since the webhook needs it.

Been there with GAE and Telegram webhooks - it’s a pain. You’re probably encoding the message text with .encode('utf-8') before sending it back, but sendMessage wants a regular string, not bytes. Drop that encode call.

Also noticed you’re not using your BASE_URL variable consistently - you hardcoded the URL in setWebhook instead. And definitely add error handling around those Telegram API calls because GAE throws generic 500s when the Telegram library crashes. Check your GAE console logs for the real error details.

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