Hey everyone, I’ve run into a problem with Mailgun and Gmail. I’m trying to use Mailgun to send emails to my customers. When I send an email, I set a custom Message-Id. I thought that when someone replies to that email, Gmail would use that Message-Id in the References and In-Reply-To headers. But it’s not happening.
Is this normal? I’m wondering if there’s a way to keep emails and their replies grouped together in a thread. Has anyone else dealt with this? I’m not sure if I’m missing something or if there’s a workaround.
Any tips or advice would be really helpful. I’m kinda stuck here and would love to hear from folks who’ve used Mailgun with Gmail before. Thanks in advance for any help!
yo, i’ve dealt with this before. gmail can be weird with custom Message-Ids sometimes. have u tried adding a ‘References’ header to ur outgoing emails? that might help gmail group replies better. also, double-check ur Message-Id format - it should look like ‘[email protected]’. hope this helps!
I’ve been using Mailgun with Gmail for a while now, and I’ve found that Gmail can be finicky with custom Message-IDs. One thing that’s worked well for me is setting up SPF (Sender Policy Framework) records for your domain. This helps Gmail trust your emails more.
Another trick I’ve used is to include both the ‘References’ and ‘In-Reply-To’ headers in your outgoing emails. This gives Gmail more context for threading.
If you’re still having issues, you might want to look into using Mailgun’s ‘recipient variables’ feature. It allows you to create unique identifiers for each email, which can help with tracking and threading.
Remember, email threading can be complex, and different email clients handle it differently. Sometimes it takes a bit of trial and error to get it right.
I’ve encountered similar issues with Mailgun and Gmail threading. One solution that worked for me was implementing DKIM (DomainKeys Identified Mail) authentication. This can improve email deliverability and help Gmail recognize your custom Message-IDs more consistently. Additionally, ensure your Message-ID format is RFC-compliant. If problems persist, you might consider using Mailgun’s ‘In-Reply-To’ header feature to explicitly link messages. These steps should enhance threading reliability in Gmail for your Mailgun-sent emails.