I’m developing a Ruby on Rails application that integrates with Jira via its SOAP interface. After reviewing the Jira SOAP API documentation, I was unable to locate a function that specifically logs work time for an issue. I need to enable users to record their hours against particular Jira tickets. Could someone explain which SOAP methods are designed for logging time, or provide guidelines and sample code to help accomplish this functionality in my application?
hey i tried using the addWorklog method. it took some fiddling with parameters for issue id and time spent, but it did the trick for me. test it in your app and see if it fits your needs. good luck
I have integrated work logging with Jira via SOAP in an earlier project and found that using the updateWorklog method can be a viable workaround when the direct addWorklog functionality poses challenges. My experience taught me to carefully map parameters, especially when dealing with date and duration formats expected by Jira. Ensuring proper authentication and double-checking the SOAP envelope structure helped avoid common pitfalls. I suggest thorough testing with both valid and edge-case inputs to ensure the work log entries are processed correctly.
I have experimented with work logging via the SOAP API as well, and I found that the key is to carefully construct the SOAP message. I had to manually format the request in order to meet Jira’s requirements, which was not clearly described in the documentation. My approach involved verifying the request structure by comparing expected SOAP envelopes, and ensuring that the time format and associated metadata were correctly sent. I recommend isolating the SOAP envelope setup in a separate module for easier testing and debugging in your Ruby on Rails application.
hey i’ve been using the addworklog method too, but make sure your soap envelope & auth are spot. i found some cases where date format issues popped up. maybe double-checking those fields might help if its not logging perfectly for ya