I use Mailgun for email delivery while my domain is managed by Namecheap. I’ve configured a route for [email protected] that functions correctly, but forwarding for [email protected] fails. Any suggestions?
hey, have you checked that your mx reords are set for both addresses? sometimes namecheap doesnt pass the right settings so double-check your domain config and mailgun route settings. good luck!
I ran into a similar issue where email forwarding for the root domain was problematic while subdomains worked flawlessly. I eventually found out that while the subdomain forwarding had clearly defined MX records and routing set up in Mailgun, the apex domain lacked proper DNS configuration. In my case, ensuring the MX records and associated SPF records were correctly entered at Namecheap was key. It’s helpful to verify that Mailgun’s route rules include explicit definitions for the main domain rather than just relying on wildcard settings.