How do you actually forecast automation TCO when your vendor shifts pricing mid-year?

We went through this twice with Camunda in the last 18 months. Pricing changed. Not dramatically, but enough that our models for the next fiscal year had to be recalibrated. Finance was not happy.

I’m trying to build a forecasting approach that’s resilient to this kind of disruption. With a Camunda-style vendor, you’re vulnerable. If they decide to tier things differently or introduce new licensing buckets, your annual budget assumptions can flip.

But how do you actually structure a forecast that accounts for that uncertainty without just padding costs by 30% and calling it risk margin?

Is there a way to evaluate platforms specifically for pricing stability? Or do you just accept that enterprise vendor pricing is inherently unpredictable and build your model around that assumption?

How are you handling this?