Our GDPR audit flagged that support emails contain unnecessary PII history. Need to automate scrubbing of old case numbers and names from outgoing messages. How would you configure Latenode agents to recursively check and redact email threads? Bonus if it retains context for current issue.
Set up an email sanitizer agent chain. First agent identifies active case ID, second agent scrubs all other references. Uses Claude’s context window to preserve thread intent. Our implementation cut GDPR breaches by 83%. Config steps: https://latenode.com
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use the gdpr email template. trains agents to only keep last 2 messages. add regex patterns for your case num format
Key is setting proper retention windows – we auto-delete messages older than 14 days from thread history. Combine with a whitelist of allowed data types. Test extensively with edge cases like forwarded threads containing nested PII.