I’m trying to set up a dashboard in Jira to track how my epics are moving along. I know there’s a built-in Progress field in Jira that should show this info. Right now I’ve created a basic filter to pull up all my epics and added the progress column to see the data.
The weird thing is that when I look at individual epic pages, I can clearly see the progress percentage showing up correctly. But in my dashboard view with the filter results, the progress column stays empty or shows wrong values.
This happens even when the epic actually has progress that’s not 0%. The individual epic page shows the right percentage but the dashboard column doesn’t reflect it.
Has anyone run into this before? I’m not sure if it’s a permission issue or if I need to configure something differently in the dashboard setup.
This happens because Jira handles field indexing differently for dashboard gadgets vs individual issue views. The Progress field updates differently when you’re viewing through filters compared to accessing epics directly. Check your dashboard gadget config - look at the field configuration scheme for your project. Sometimes you need to explicitly enable the Progress field for search contexts. Also verify that your filter JQL includes the right project context and that the Progress field is actually indexed for search. I’ve seen this before when our Jira admin restricted certain fields from search results even though they showed up on issue pages. Try creating a simple test filter with just a few epics to see if it happens across different gadget types.
Had this exact problem a few months ago - drove me crazy for days. The Progress field in dashboard filters doesn’t auto-calculate from story points or issue counts like it does on the epic detail page. You’ve got to manually update the Progress field on each epic or set up automation to handle it. I fixed it by creating an automation rule that calculates progress from completed vs total story points, then updates the Progress field. Go to Project Settings > Automation and make a rule that triggers when epic issues get transitioned. Have it calculate the percentage and update the epic’s Progress field. Your dashboard will actually show real values instead of blanks.
sounds like a caching issuw. try refreshing the dashboard or clearing your browser cache first. also check if yer filter’s using the right JQL query - the progress field sometimes doesn’t sync properly with complex filters.