I’m trying to build a Jira dashboard that shows how much progress my epics have made. I know there’s a built-in Progress field in Jira that should do this. Right now I have a basic filter set up to pull all my epics and I added the progress column to the results. The weird thing is that the progress column shows up empty even though I can see the actual percentage when I click into each epic’s details page. This happens whether the epic is at 0% or has some actual progress. Has anyone run into this before? I need to be able to see these progress percentages in my dashboard view without having to click into each epic individually.
make sure you refresh the dashboard gadget settings, sometimes the progress field gets cached and just won’t update. also, it’s good to check if your epics actually have linked stories or tasks, otherwise there’s no progress to calculate.
The issue with the Progress field not displaying in your dashboard is indeed a common configuration problem in Jira. It’s important to ensure that the Progress field is included in the relevant field configuration scheme and is set to be visible in list views. Additionally, check your user permissions to confirm you have access to view the progress data at the project level. It’s also worth verifying that you’re using the standard Progress field and not a custom field that might not display correctly. Creating a new filter with a select few epics can also help you identify if the problem persists. If the data appears in the epic details but not in your dashboard, it indicates a configuration issue rather than a data absence.
I faced a similar challenge with my Jira setup. It turned out that the dashboard gadget I was utilizing was not compatible with displaying calculated fields like progress correctly. I recommend using the Issues Statistics gadget instead; you can configure it to display your epic filter with the progress percentage as a statistical field. Additionally, consider crafting a custom JQL query that includes the progress field specifically. Also, be mindful of any third-party applications that may be interfering with how progress is calculated. Remember that the progress calculation is based on the completion statuses of child issues, so if there are discrepancies in the workflow or status mappings for your stories and tasks, the progress may not appear in the dashboard even though it shows correctly on the epic detail pages.