I’m having trouble with a Zapier integration I built. I created a custom zap using my application called Test Message as the trigger event. However, when I try to test the trigger during the zap setup process, I keep getting an error that says ‘Ensure at least one recent Test Message exists.’ This forces me to bypass the testing step and proceed directly to configuring the action without properly validating my trigger functionality. I’m not sure what’s causing this issue or how to resolve it. Has anyone encountered this problem before? What steps should I take to make sure my trigger works correctly during the test phase?
make sure ur test msg is recent! maybe try resending them? also check webhook logs for failures. hope that helps!
This happens when Zapier can’t find any data from your trigger in the expected timeframe - it usually looks for messages from the last hour during testing. I ran into the same thing building a custom integration last year. Your API endpoint needs to return properly formatted data with recent timestamps. Make sure your trigger’s sample data has a created_at field (or similar) showing current time. Also double-check that your polling URL actually returns the test messages you expect. Sometimes the test data exists in your system, but your API just isn’t exposing it correctly to Zapier’s polling.
Had this exact problem when I built my first Zapier integration six months ago. Turns out my app wasn’t creating any real test messages for Zapier to find during polling. I thought I had test data, but nothing had recent timestamps that matched my trigger setup. Fixed it by manually creating fresh test messages in my app right before running the Zapier test. Make sure these messages have timestamps from the last few minutes and include all fields your trigger expects. Also check your trigger’s deduplication key - sometimes it hides valid test messages from showing up in results.
This topic was automatically closed 4 days after the last reply. New replies are no longer allowed.