Hey everyone,
I’m trying to figure out how to make my own triggers in Zapier. I’ve got Intercom connected to Textlocal, but I’m hitting a wall when it comes to more specific stuff.
What I really want is to start a Zap when my customers (who are in Intercom) buy something or when their account balance gets low. But I can’t seem to find a way to do this.
Has anyone here managed to create their own triggers? I’d love to hear how you did it or if there’s a trick I’m missing.
Thanks in advance for any help!
I’ve faced similar challenges before and found a viable workaround by setting up custom webhooks in Intercom. Instead of relying solely on predetermined Zapier triggers, I configured a webhook to send notifications for specific events such as customer purchases or account balance changes. In Zapier, I used the Catch Hook feature to receive the data and then applied filters to sort out the necessary information. Once everything was set up and running, it worked reliably. The initial configuration required careful attention and some technical knowledge, but it ultimately provided a flexible solution suited to my needs.
Have you considered using Zapier’s Code by Zapier action? It’s a powerful tool that can help create custom triggers. I’ve used it to set up triggers based on specific data changes in my apps.
Here’s how it works: You can write a simple JavaScript function that checks for your desired conditions (like purchase status or account balance) and returns true or false. Then, use this as a filter step in your Zap.
For example, you could set up a Zap that regularly polls your Intercom data, runs it through the custom code filter, and only proceeds if the conditions are met. It requires some coding knowledge, but it’s incredibly flexible.
Remember to test thoroughly before setting it live. Good luck with your automation!
hey Emma_Galaxy, i’ve got a trick for u! try using Intercom webhooks. set em up to send data to Zapier when customers buy stuff or their balance drops. then use Zapier’s Catch Hook to grab that info and trigger ur zaps. it’s a bit techy but super flexible once u get it goin. good luck!