ActiveCampaign was great until we started juggling multiple clients at once. Their email automation and segmentation are solid, but client management? Total afterthought. We couldn’t keep client communications straight and tracking project status was a mess. HubSpot’s marketing hub changed everything. Now I can see a client’s entire journey - first contact to project delivery - in one place. Made our team way more efficient. Their custom properties and deal stages actually work for agencies. Yeah, it’s pricier upfront, but we made that back in three months just from better retention and upsells. Here’s what people don’t tell you about the learning curve: ActiveCampaign took our team two weeks to figure out. HubSpot? Two months before everyone was comfortable with what we were paying for.