I’m trying to set up Jira integration in my Firebase project but running into URL format problems. In the Firebase console under project settings, there’s an integrations section where you need to provide your Jira project URL.
According to Firebase documentation, the URL should follow this pattern: https://[your-workspace].atlassian.net/projects/[your-project-key]
However, when I navigate to my Jira project, the actual URL in my browser looks like this: https://[your-workspace].atlassian.net/jira/software/projects/[your-project-key]/boards/1
When I try using the full URL from my browser, Firebase shows ‘Unexpected project URL format’ error. If I modify the URL to match the documentation format by removing the extra parts, I get ‘Unable to reach the Jira instance’ error instead.
I also noticed that accessing the shortened URL directly in a browser returns a 404 error, which suggests it’s not a valid path. How can I find the correct project URL that Firebase expects for this integration?
Had the same issue last month. Use just https://[workspace].atlassian.net without the projects part - Firebase sometimes wants the base URL and finds projects on its own. Also check if you’re using a company-managed vs team-managed project since they’ve got different URL structures.
Had this same issue when connecting Firebase to our company Jira. Firebase needs the REST API endpoint, not the web URL. Use https://[your-workspace].atlassian.net/rest/api/3/project/[your-project-key] instead. This fixed it for me after trying tons of different URLs. Make sure you’ve got a valid API token in your Atlassian account settings and your project key is uppercase. Also check if your Jira has custom domain stuff that might mess with the standard atlassian.net format.
In my experience with integrating Firebase and Jira, it’s crucial to use the correct format for the project URL. Rather than using the full path from your browser, try this format: https://[your-workspace].atlassian.net/browse/[your-project-key]. This structure points directly to your project instead of individual boards or issues. Additionally, ensure your Jira account has the necessary API permissions. Sometimes, even with the correct URL, you might encounter issues if your workspace admin hasn’t enabled the required permissions for integration. Checking the settings in the Atlassian admin console can help resolve these problems.