Mailgun does not route incoming emails to the Rails endpoint. While email confirmations via Devise function correctly, messages intended to create bookmarks and topics fail to trigger the controller.
hey dancingbutterfly, i had similiar issue. double-check yoour webhook settings and make sure mailgun uses the correct endpoint url with https if needed. sometimes a misconfig in dns or ip whiteliting pops up in log files. hope that helps!
In my experience, similar issues with mail routing often arise from subtle configuration misalignments. I discovered that examining the mailgun dashboard logs was instrumental in identifying discrepancies between the expected and actual payload structures. Adjusting the controller to account for any minor naming differences in parameters resolved the challenge. Additionally, reviewing middleware settings to ensure that no filters are inadvertently blocking or modifying the incoming requests was essential. I suggest replicating the request locally with a similar payload to identify where the request might be getting altered or dropped in the transmission.
In my experience, these kinds of issues often boil down to subtle configuration discrepancies between Mailgun and the Rails endpoint. I ran into a similar problem and eventually discovered that resetting my SSL and carefully comparing the request signature settings with Mailgun’s documentation resolved it. I noticed that the Rails middleware was not correctly interpreting the inbound payload even though the logs showed successful delivery. It was important to systematically verify that the parameters in the webhook matched those expected by the controller. Additionally, updating the security configuration also helped resolve minor routing inconsistencies.
hey, i ran into this too. check your endpoint rout and any env vars, sometimes a tiny typo in the webhook config can block inbound emails. might be worth verifying your config details one more time.
Based on similar issues I’ve encountered, carefully inspecting the email header details as they arrive at your Rails endpoint often reveals discrepancies in the expected payload. Running manual tests with cURL or Postman can determine if the endpoint consistently receives the data. Furthermore, verifying that any firewalls or reverse proxies correctly forward all parts of the request has proven worthwhile. Checking the controller for parameter inconsistencies also helped in my case, so it is advisable to ensure alignment between the payload structure and your expected parameters.