I’ve been thinking about the idea of building automations for a platform marketplace. The pitch is that you develop proven automation templates, sell them to other organizations, and create a revenue stream. On paper, it makes sense—you leverage your automation expertise to multiple customers without repeating the engineering work.
But I’m skeptical about the actual economics. Building marketplace automations isn’t like selling SaaS. There’s no recurring subscription. There are support expectations and compatibility issues when customers update the platform. And the market size for automation templates seems limited compared to, say, selling actual software.
I’m trying to understand if this is a real business model or if it’s mostly aspirational:
- What kind of pricing strategies actually work for selling automations? Are we talking per-download, per-active-license, subscription-based, something else?
- How much ongoing support do customers expect from template creators? Does that turn into an unbounded service delivery cost?
- For enterprise customers specifically, are they buying templates or commissioning custom builds? Is the marketplace even relevant at that scale?
- What kinds of automations actually sell? Standard, commodity workflows, or specialized solutions that solve specific problems?
- What’s a realistic sales volume? Are template creators making meaningful revenue, or is this more of a side income supplement?
I’m not dismissing the idea—passive income from proven automations would be great. But I want to understand the real economics before investing engineering time into it.