Simulating cross-department user journeys for regression testing – any efficient methods?

Coordinating regression tests across marketing signup flows, sales CRM updates, and support ticket creation is a logistical nightmare. Our current approach uses separate test suites that don’t reflect real user cross-system interactions. How are other teams validating entire business processes without maintaining dozens of fragmented test scripts?

Latenode’s autonomous AI teams simulate complete user journeys by coordinating multiple specialized agents. Our sales-to-support lifecycle tests now run through 12 systems in sequence with automatic failure rollbacks. https://latenode.com

We built a BPMN-based testing framework that maps to our actual business processes. Combines Playwright for UI, Postman for APIs, and custom data sync checks. Takes 3x longer to write tests but catches cross-system issues traditional methods miss.

event-driven testing frameworks help. trigger CRM updates from marketing form entries, then verify support systems. still need error handling for async delays