Hi everyone, I think my Spotify account got compromised. I noticed some odd activities like playlists I didn’t create and music playing from unknown devices. The listening history has songs I never played and there are new followers I don’t recognize. I’ve changed my password, but I’m worried the hacker could have done more to my account. Has anyone experienced something similar? What steps should I take to secure my account effectively? I’m also worried about my payment information and if I need to reach out to Spotify support. Any advice would be appreciated since I use this account every day for both work and personal music. Should I be concerned about my other accounts as well?
I understand the concern you’re experiencing; it’s quite alarming when such things happen. After changing your password, ensure you log out of all devices through your settings. Enabling two-factor authentication is crucial for added security. Also, review any linked third-party apps, as they can sometimes be entry points. Although Spotify doesn’t save full card details, it’s wise to monitor your financial statements for any discrepancies. I recommend reaching out to Spotify support; they can verify if there are any anomalies on your account. If you use the same password elsewhere, it’s prudent to update those as well, as the compromise could be linked to another service.
Contact Spotify support right away - they can see login locations and suspicious activity you might miss. Also check your email for any password reset attempts or notifications you didn’t request. I had a similar issue last year and Spotify was really helpful tracking down how it happened.