I’m stuck with a problem using the Ultimate Member plugin for WordPress. When someone fills out the registration form and hits the submit button, instead of going to the next page, it just takes them back to the registration form again.
Here’s what I already tried to fix this:
Went to Ultimate Member settings
Found the User Role section and clicked on Subscribers
Made sure “Auto Approve” was selected for registration
Set the post-registration action to “Redirect to URL”
Added the specific URL where users should go after signing up
But none of this worked. The form still sends people back to the registration page instead of the URL I specified.
One weird thing though - when I check the WordPress admin area, I can see that new user accounts are actually being created. So the registration process works, but the redirect part is broken.
Since most new users get the Subscriber role by default, I’m pretty sure I was editing the right user role settings.
Anyone else had this problem? What am I missing here?
Had this exact problem last year - turned out my theme was messing with the form handling. Registration worked fine, but redirects wouldn’t trigger. Here’s what fixed it: Go to Ultimate Member settings and change the redirect method. Don’t use ‘Redirect to URL’ - try ‘Show a message’ first to test, then switch to ‘Redirect to a page’ and pick an actual WordPress page instead of typing in a custom URL. Also check if you’ve got caching plugins running - they’ll break redirects. And make sure your redirect URL actually works by visiting it directly in your browser.
Check your redirect URL permissions first - the page you’re redirecting to might have restricted access that’s kicking users back to registration. Also check your .htaccess file since redirect rules there can mess with plugin redirects. I had the same issue where my security plugin blocked the redirect because it thought it was suspicious activity.
Sounds like a JavaScript conflict or form validation problem. I hit the same thing when another plugin messed with Ultimate Member’s form submission. Check your browser’s developer console for JavaScript errors during form submission - that’ll show you what’s breaking. Try deactivating other plugins one by one to find conflicts. Also make sure your redirect URL uses the same protocol (http vs https) as your site. Mixed protocols break redirects even when registration works fine. Still having issues? Switch to a default WordPress theme temporarily to rule out theme problems.