We’ve been looking at templates to speed up deployment across our different departments. The promise is that they accelerate implementation and cut costs because you’re not building from zero. What I’m trying to understand is the reality of how much modification you end up doing.
In theory, a template is a template—you deploy it and it works. But I suspect that different teams have slightly different requirements. Finance might need one approval rule, Operations another. Customer service has its own process flow. So I’m wondering: does a template save you 80% of the work because you’re only customizing the last 20%? Or do you end up customizing so much that you’re basically building custom anyway, just starting from a different place?
I’m also curious about the maintenance side. If everyone is running a slightly customized version of the same template, and the template gets updated, does that become a nightmare to maintain?
Has anyone deployed the same template across multiple teams and tracked actual time saved versus time spent on customization? What made it work or what made it frustrating?