I’ve been working with Mailgun API for sending automated emails through my application and it’s functioning well. The emails are being delivered successfully to recipients. However, I want to enhance the professional appearance of these emails by including a sender avatar or company logo that appears next to the sender’s name in the email client. This would make the emails look more trustworthy and branded. Has anyone figured out how to configure this sender image feature in Mailgun? I’m looking for guidance on where to set this up in the Mailgun dashboard or if there are specific API parameters I need to include when sending emails.
You need BIMI (Brand Indicators for Message Identification) authentication to get logos showing up in email clients. Set up a BIMI record in your DNS next to your SPF, DKIM, and DMARC records. You’ll need an SVG logo and maybe a Verified Mark Certificate depending on the provider. I did this for our company emails six months ago and brand recognition jumped right away. It’s all DNS configuration - nothing in Mailgun itself. Gmail and Yahoo support BIMI, but expect a few weeks before your logo shows consistently. The SVG format requirements are pretty picky and domain auth has to be spot-on, so definitely loop in your DNS admin to get it right.
This isn’t something you control in Mailgun’s settings. Those sender avatars in Gmail or Outlook come from services like Gravatar, which links profile pics to email addresses. I ran into this same thing last year - the best fix is registering your sending email with Gravatar and uploading your company logo there. Most email clients will automatically grab and show this image when your emails come in. Some enterprise clients also pull images from company directories or let people manually add contact photos. Just make sure your from address stays consistent and you’ve set it up properly with these external services. Don’t try to embed anything through Mailgun - that’s not how it works.
hey, just wanted to say that mailgun doesn’t manage sender avatars directly - it’s up to the email clients. focus on building your sender rep and suggest users add you to contacts, it really helps!