I’m running an agency and looking for a way to streamline our billing process. We use Stripe for payments and have multiple sub-accounts. What I’m trying to figure out is if there’s a method to automatically suspend a sub-account when a payment doesn’t go through.
Right now, we’re doing this manually, which is pretty time-consuming. I’ve heard Zapier might be able to help with this kind of automation, but I’m not sure how to set it up. Has anyone done something similar or know if it’s possible?
It would be great if we could create a workflow that checks for failed payments in Stripe and then triggers the suspension of the corresponding sub-account. This would save us a lot of time and ensure we’re not providing services to clients with outstanding payments.
Any tips or suggestions would be really appreciated. Thanks!
yo, i’ve been there too. stripe’s pretty solid for this stuff. we set up a custom script that listens for stripe’s webhook events. when a payment bombs, it triggers our system to pause the sub-account automatically. took some time to get it right, but now it’s smooth sailing. just make sure you give clients a heads up before cuttin em off. good luck!
Having dealt with similar challenges, I can confirm that automating sub-account suspension is indeed possible and incredibly beneficial. While Zapier is a versatile tool, for this specific task, I’d recommend leveraging Stripe’s API directly. It offers more control and reliability for handling payment-related actions.
We implemented a solution using Stripe’s webhook events combined with our own backend service. When a payment fails, Stripe sends an event that our system catches. We then have a grace period of 3 days during which we send reminders. If the payment isn’t resolved, our system automatically suspends the sub-account.
This approach not only saved us significant time but also improved our cash flow. Just ensure you have a clear policy communicated to clients about the automated suspension process to maintain good relationships. It might seem daunting at first, but the long-term benefits are well worth the initial setup effort.
I’ve actually implemented a similar system for my own agency, and it’s been a game-changer. We use a combination of Stripe’s webhook events and a custom-built API to manage our sub-accounts. When a payment fails, Stripe sends a webhook to our server, which then triggers an automated suspension process.
The key is to set up Stripe to retry failed payments a couple of times before marking them as definitively failed. Once that happens, our system automatically flags the account and sends a notification to the client. If they don’t resolve the payment within 24 hours, the suspension kicks in.
While Zapier is great for many automations, for something this critical, I’d recommend a more robust solution. We built ours using Node.js, but you could use any backend language you’re comfortable with. The initial setup took some time, but it’s saved us countless hours and headaches in the long run.
Just make sure you have clear communication with your clients about this process. Nobody likes surprises when it comes to account suspensions!