Hey folks, I’m in a bit of a pickle with my licensing setup. I’m using this cloud platform for managing licenses and trying to hook it up with Stripe through Zapier. The problem is, every time I make a payment, I get hit with a 400 error when the system tries to create a new license.
I dug into the logs and found something weird. The system’s complaining that the ID is just a regular string, not a UUID string. Here’s what the error looks like:
{
"meta": {
"id": "abc123-def456-ghi789"
},
"errors": [
{
"title": "Oops, that didn't work",
"detail": "Expected a UUID, got a regular string instead",
"source": {
"pointer": "/data/relationships/user/data/id"
}
}
]
}
Any ideas on how to fix this? I’m stumped!
I’ve actually run into a similar issue before with UUID errors in licensing systems. In my experience, the problem often lies in how the data is being passed between systems. Zapier might be formatting the ID incorrectly when it sends it to your licensing platform.
I added a Formatter step in Zapier between Stripe and the licensing system. This step allowed me to transform the ID into a proper UUID format. I used the Text transform and added hyphens in the correct positions to create a valid UUID.
If that doesn’t solve it, you might need to check if your licensing system has any specific requirements for UUID formatting. Alternatively, you could try generating a new UUID within Zapier using a Code step with a UUID library. This ensures that you’re always passing a fresh, correctly formatted UUID to your licensing system.
Hope this helps you get past this roadblock!
hey claire, sounds like a real headache! have u tried using a UUID generator in zapier? might solve ur problem. just add a step to create a new UUID before sending it to the licensing system. that way u always get the right format. good luck!
I’ve encountered this issue before in my automation workflows. The problem likely stems from Stripe not generating UUIDs for transaction IDs. To resolve this, you’ll need to implement a UUID conversion step in your Zapier workflow.
Consider using Zapier’s ‘Formatter’ tool to transform the Stripe ID into a valid UUID format. You can set up a template like ‘xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx’ and use the Stripe ID to populate it. This ensures the licensing system receives a properly formatted UUID.
Alternatively, you could use Zapier’s Code step to generate a new UUID for each transaction. This approach guarantees a valid UUID but may complicate tracking if you need to reference the original Stripe ID later.
Remember to test thoroughly after implementing either solution to ensure smooth operation of your licensing system.