I am currently using Bugzilla version 2.22.7 and have noticed that the system still allows users to add comments to bugs even after they are marked as closed or fixed. I would like to disable this functionality so that once a bug is migrated to JIRA the legacy system can no longer receive updates. While I could consider modifying the underlying Perl code, I am wondering if there is a more straightforward method or configuration option available to achieve this.
i managed this by tweaking my bugzila config to disallow updates on closed bugs. works pretty well without device coding. give it ago!
During my migration process from Bugzilla to JIRA, I encountered similar concerns regarding comments on closed bugs. I found that a useful method involved adjusting the permissions within Bugzilla’s workflow so that once a bug is marked as closed or fixed, it becomes read-only for all subsequent updates. This approach worked without major code overhauls, preserving system integrity during the transfer. I recommend thoroughly testing the configuration in a staging environment first to avoid any unexpected behaviors in your production system.