I’m new to using Mailgun for sending emails. During my tests I sent a message to a fake address. Now Mailgun keeps trying to deliver it over and over.
To: [email protected]
Status: Temporary failure
Attempts: 5
Last attempt: 2 hours ago
Is there a way to tell Mailgun to stop retrying? I’d like to either cancel this specific email or change the retry settings for all messages. I’ve looked through the docs but can’t find the right option. Any help would be great!
hey josephk, i’ve run into this too. it’s annoying! afaik there’s no way to cancel individual messages, but you can adjust retry settings globally. check out the ‘sending’ section in mailgun dashboard. you can set max retry attempts + time between retries there. hope that helps!
Having worked extensively with Mailgun, I can confirm that canceling individual messages in the retry queue isn’t possible. However, you can manage retry behavior globally. In the Mailgun dashboard, navigate to ‘Sending’ settings. There, you’ll find options to adjust maximum retry attempts and intervals between retries. I typically set these to 3 attempts with a 1-hour interval.
For your specific case with the fake address, these adjusted settings should mitigate excessive retries. Additionally, consider implementing a webhook to receive real-time delivery failure notifications. This allows you to log and handle failures more efficiently in your application logic.
Lastly, maintain clean mailing lists by regularly validating email addresses to prevent similar issues in the future.
I’ve been using Mailgun for a while now, and I can share some insights on handling failed deliveries. While you can’t cancel individual messages once they’re in the retry queue, you do have control over the retry behavior globally.
In the Mailgun dashboard, navigate to the ‘Sending’ settings. There, you’ll find options to adjust the maximum number of retry attempts and the time interval between retries. I typically set mine to a maximum of 3 attempts with a 2-hour interval, which works well for most use cases.
For your specific situation with the fake address, these settings should prevent excessive retry attempts. Additionally, I’d recommend implementing a robust error handling system in your code to catch and log delivery failures. This way, you can proactively address issues before they lead to unnecessary retries.
Remember, it’s also good practice to regularly clean your mailing lists to remove invalid addresses, reducing the likelihood of encountering this issue in the future.