Capturing multiple user inputs in n8n workflow with WhatsApp API

Other Questions N8n
1

Hey folks, I’m stuck with my n8n project. Help!

I’m trying to get multiple responses from users through WhatsApp in my n8n workflow. Here’s what I’ve got so far:

  1. User sends a WhatsApp message
  2. Webhook catches it
  3. Code node cleans up the data
  4. Switch node picks a path based on user’s choice
  5. WhatsApp sends more options

The problem is, I can only grab the first message. I’m clueless about how to get the follow-up responses. I’ve tried a few things:

  • Adding another webhook (didn’t work)
  • Checking Meta’s API docs (only found push stuff)
  • Trying to chain webhooks (Meta only lets you use one)

Here’s a bit of the JSON I’m working with:

[
  {
    "messaging_product": "whatsapp",
    "contacts": [
      {
        "input": "",
        "wa_id": ""
      }
    ],
    "messages": [
      {
        "id": "wamid.HBgNNTQ5MTE2NDU1ODczNhUCABEYEjZFRTIzNzc0MDQ0NTVEOTE3NwA="
      }
    ]
  }
]

Any ideas on how to grab that second response? I’m totally stumped!

2

hey mate, have u considered using the Wait node? it can pause ur workflow til the next message comes in. combine that with a Function node to store user state (like their ID n where they are in the convo) n u might be able to handle multiple responses. jst an idea, lmk if u need more details!

3

I encountered a similar situation where maintaining context between messages was the main challenge. The solution was to manage the conversation state within the workflow. In my case, I stored the user’s ID and conversation status in a dedicated node right after the initial webhook call. Then I paused the workflow using a node that waits for further input. When the next message arrived, I retrieved the stored state and processed the incoming data accordingly. This approach allowed me to seamlessly handle multiple responses, ensuring that each message was processed in the proper context.