Hey folks! I’ve got a chatbot set up in n8n for a restaurant. It’s working great with the test number, but now I need to link it to the owner’s actual WhatsApp Business account.
When I tried to register the number in Meta, it said the number was already in use. I know I could delete the WhatsApp account, but that seems risky.
Is there an easier way to connect an existing business number to n8n or the WhatsApp API? What’s the safest method, considering it’s an active number?
I’d really appreciate any advice, recommendations for services, or resources that explain how to set this up with a real number, not just the sandbox. Thanks in advance for your help!
hey there! i’ve dealt with this before. you can’t just link an existing WhatsApp number to the API directly. you’ll need to go through the official WhatsApp Business API process. it’s a bit of a hassle but worth it. check out the WhatsApp Business API documentation for the steps. good luck with your setup!
I’ve encountered this issue before. The solution lies in obtaining proper API access through WhatsApp Business API. It’s not a straightforward process, but it’s necessary for your use case. You’ll need to apply for API access through a WhatsApp Business Solution Provider (BSP). They’ll guide you through the steps to integrate your existing business number with the API. This approach preserves your current WhatsApp account while enabling bot functionality. Be prepared for some paperwork and potential costs, but it’s the most reliable method for what you’re trying to achieve. Once set up, you can seamlessly connect your n8n chatbot to the official API.
As someone who’s gone through this process, I can tell you it’s not as daunting as it seems. First off, don’t delete that WhatsApp account! Instead, look into becoming a WhatsApp Business API client. It’s a bit of a process, but it’s the proper way to integrate your existing number with n8n.
You’ll need to partner with an official WhatsApp Business Solution Provider (BSP). They’ll help you navigate the approval process and set up the API connection. It might take a few weeks and there are costs involved, but it’s worth it for the functionality you’ll gain.
Once approved, you can migrate your existing number to the API without losing any chat history. Then, you’ll be able to connect n8n to this API-enabled number, and your chatbot will work seamlessly with the real business account.
Just be prepared for some paperwork and patience. The end result is a professional, compliant setup that’ll serve your restaurant client well.