I’ve been using Mailgun for my email campaigns, and I’m trying to figure out how to make the unsubscribe process more on-brand. Does anyone know if it’s possible to change the look of the default ‘Unsubscribe’ and ‘You have unsubscribed’ pages that Mailgun generates?
If we can’t edit these pages directly, I’m wondering if there’s a way to add our own header and footer to them. It would be great to keep some consistency with our brand, even when people are opting out.
Has anyone tackled this before? Any tips or workarounds would be super helpful. Thanks in advance for your input!
hey bellagarcia, yea u can customze those pages! i rerouted the unsubscribe link to my own page, handled the process and fed info back to mailgun. it lets you keep your design on-brand. took some coding but def worth it!
I’ve dealt with this exact issue before, and I can tell you it’s definitely possible to customize Mailgun’s unsubscribe process. What worked for me was setting up a custom unsubscribe handler using Mailgun’s API. Essentially, you create your own unsubscribe page on your website and then configure Mailgun to use that URL instead of their default one.
This approach gives you full control over the design and messaging. You can make it match your brand perfectly, add any additional information or options you want, and even track unsubscribes more closely if needed.
It does require some development work, though. You’ll need to implement the actual unsubscribe logic on your end and make sure you’re properly communicating with Mailgun’s API to update the subscriber’s status. But once it’s set up, it’s pretty seamless.
Just remember to keep the unsubscribe process simple and straightforward for users, even as you’re adding your branding elements. Good luck with your customization!
I’ve implemented a similar solution for our company. We used Mailgun’s webhook functionality to create a custom unsubscribe flow. This allowed us to maintain brand consistency throughout the process.
Here’s what we did:
Set up a webhook endpoint on our server.
Configured Mailgun to send unsubscribe requests to this endpoint.
Created custom pages for the unsubscribe confirmation and success messages.
Implemented logic to update Mailgun’s suppression list via their API.
This approach gives you full control over the user experience while still leveraging Mailgun’s robust email infrastructure. It does require some development effort, but the results are worth it for maintaining a cohesive brand image.
Just ensure you follow email compliance regulations and make the unsubscribe process clear and simple for users.