Daily email dispatch cap: 10k messages query

Hey everyone,

I’m trying to figure out the email sending limits for our company. We need to send messages to over 5000 people outside our organization. I heard there’s a daily limit of 10000 emails, but I’m not sure if that applies to external recipients too.

Can anyone clarify:

  1. Does the 10000 per day limit include emails sent to external addresses?
  2. Is there a separate cap for external vs internal recipients?
  3. If there are different limits, what are they?

We want to make sure we don’t hit any unexpected roadblocks when sending out these important messages. Any info or experience you can share would be super helpful. Thanks!

From my experience working with large-scale email campaigns, the 10,000 daily limit is indeed a combined total for both internal and external recipients. There’s no separate allocation for external addresses, so you’ll need to plan your sends carefully.

Given your need to reach over 5,000 external recipients, I’d recommend splitting your campaign across multiple days to stay within the limits. This approach not only ensures compliance but can also improve deliverability rates.

Another crucial factor to consider is your sender reputation. Sudden spikes in email volume can trigger spam filters. To mitigate this, gradually increase your send volume over time if possible. Also, ensure your email list is clean and up-to-date to minimize bounces.

If you consistently need to send high volumes, exploring enterprise-level solutions or dedicated email service providers might be worth considering for your company’s needs.

I’ve dealt with similar email volume challenges in my previous role. The 10k daily limit is indeed a combined total for both internal and external recipients. There’s no separate allocation for external addresses.

One strategy we found effective was to segment our mailing list and stagger the sends over multiple days. This not only helped us stay within limits but also improved deliverability rates.

Another tip: monitor your bounce rates closely. High bounce rates can impact your sender reputation and potentially lower your daily send limit. We used to clean our list regularly to maintain good standing.

If you absolutely need to send more than 10k in a day, you might want to look into using a dedicated email service provider. They often have higher limits and better tools for managing large-scale email campaigns.

hey Harry47, the 10k limit applies to both internal and external emails. there’s no separate cap for external recipients. just be careful not to exceed that daily limit or you might get flagged as spam. maybe consider splitting your 5000+ messages over a couple days to be safe?