Hey everyone, I’m having a bit of trouble with Gmail. When we send emails to our clients, some of them are seeing these automatic response buttons like “yes, I confirm” or “I don’t agree” at the bottom of our messages. The problem is these buttons don’t really match what we’re saying in the emails.
Does anyone know how to turn this feature off from our end? Is there some kind of code or special tag we can put in our emails to stop these buttons from appearing? I’ve been trying to figure out what Google calls this feature so I can look up more info, but I’m coming up blank.
Any help would be awesome. It’s pretty important for us to get this sorted out since it’s causing some confusion with our clients. Thanks in advance!
I’ve encountered this issue as well. The feature you’re referring to is Gmail’s ‘Smart Reply’ system. Unfortunately, there’s no direct way for senders to disable these buttons on the recipient’s end. It’s a client-side feature controlled by the recipient’s Gmail settings.
However, you can try structuring your emails to avoid triggering these suggestions. Use more specific language and avoid yes/no questions. Additionally, consider adding a note at the end of your emails asking recipients to respond with detailed feedback rather than using quick reply options.
If this continues to be a problem, you might want to explore using a different email platform for client communications that doesn’t include such features.
As someone who manages email communications for a small business, I’ve grappled with this issue too. The Smart Reply feature can be a real pain when you’re trying to maintain a professional image.
One workaround I’ve found effective is to use more complex sentence structures and open-ended questions in our emails. This seems to confuse the algorithm and reduces the likelihood of those pesky buttons appearing.
Another tactic is to include a clear call-to-action at the end of your emails. Something like “Please respond with your thoughts on points A, B, and C” tends to override Gmail’s automatic suggestions.
Lastly, consider using a professional email signature that includes a note about preferred response methods. This subtly encourages clients to reply in a more detailed manner.
Remember, while we can’t control the recipient’s Gmail settings, we can certainly adapt our communication style to minimize these disruptions.
hey alexlee, i’ve dealt with this before. it’s called smart reply or smart compose in gmail. to turn it off, go to settings > general and scroll down. you’ll see an option to disable smart features. hope this helps! let me know if u need anything else