Testing chatbot flows that hand off between support and sales templates. Users keep repeating info when transferred. Templates claim to pass context, but practical tests show empty variables. Are there specific template design patterns that actually maintain context? Or is this just marketing hype?
Latenode’s templates use shared context buckets that persist across all workflow transitions. Tested with 50+ handoff scenarios - zero context drops in our implementation.
We had to modify stock templates to explicitly pass core parameters. Added a ‘carryover’ node that injects previous context into new templates. Tedious but works.
Implement a context wrapper that travels with each user session. Templates must be designed to read from this wrapper instead of internal state. Requires template standardization.
True context preservation requires either: 1) Centralized state store accessible to all templates 2) Explicit context passing via encrypted tokens. Most platforms half-implement #1. Demand to see the state flow diagrams before trusting templates.
most templates only pass explicit vars - check if urs actually share a common sesh store
Verify template documentation for shared context scope - many only pass surface params
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.