DocuSign auth broken

[greenphoenix_eng]

I am trying to create a DocuSign node and when I click the Sign In button, the username and pass comes back with “Invalid email and / or password”. I verified in another browser multiple times that the credentials are in fact correct.

[Raian]

Hi!

I tested it and encountered the same issue. I’ve forwarded it to the developers for further testing and will get back to you as soon as I receive their feedback.

[Raian]

@greenphoenix_eng |

Currently, to authorize in DocuSign, you need to create your own application within their interface. The developers have provided a guide inside the node to ensure there are no difficulties with this process.

Once this is done, everything should work perfectly.

Please check and confirm

[greenphoenix_eng]

Hi Raian, thanks for the follow up! I tried this but no success.

I created the Integration Key and Secret Key, added them to the Client_ID and Client_Secret fields assuming that was the intent.
The error was: “The client id provided is not registered with Docusign.”

A client_id and client_secret are used under a Client Credentials grant type. However, the grant type DocuSign offers under these instructions is Authorization Code Grant.

This doc explains the DocuSign authentication methods: Docusign Authentication Overview | Docusign
The right approach is JWT grant since it is service to service.

[greenphoenix_eng]

There’s also the ability to enter RSA key pair in the current setup:

[greenphoenix_eng]

As for the “legacy” node - I was able to auth but it didn’t recognize my template ID:

[Raian]

Are you using a paid DocuSign account? Free accounts have very strict limitations when working with the API.

If you’re on a paid account and the issue isn’t related to that, we’ll create a tutorial on how to set up authorization.

[greenphoenix_eng]

Yes, it is a paid account

[greenphoenix_eng]

@Raian hi, any update on this?

[Raian]

Hi there!

1. First, you need to create a developer account at:

   Developer account | Platform 101 | Docusign

   

2. After that, go to your settings and navigate to the Apps and Keys section:

   Docusign

3. Click on Add App and Integration Key:

   

4. Name your application:

   

5. Once created, copy the Integration Key and save it in a secure location:

   

6. Next, under the Authentication section, add a Secret Key:

   

   Make sure to save this as well:

   

7. Under Additional Settings, add the following Redirect URI:

   https://app.latenode.com/redirected/index.html

   

8. Finally, click Save:

   

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9. Now, go to Latenode, click on DocuSign Developers OAuth2, and enter the previously copied details:

   

10. Confirm the authorization:

    

11. That’s it! Authorization is now successful, and everything is ready to go:

    
    
    
    

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I hope this helps! Let me know if you have any questions.