I need to work with Jira issues while I’m away from my computer using my BlackBerry phone. The web version through the mobile browser is pretty clunky and not very user friendly. I was wondering if there are any dedicated BlackBerry applications that can connect directly to Jira servers. It would be much better to have a proper native app instead of trying to navigate the web interface on such a small screen. Has anyone found a good solution for this? I mainly need to view tickets, update statuses, and add comments when I’m on the go.
Atlassian dropped BlackBerry support years ago when the platform tanked. They never made native Jira apps for BlackBerry OS. If you’ve got one of the newer BlackBerry Android phones, you could try installing third-party Jira clients from the Play Store. Some companies set up mobile-friendly Jira instances or use apps like Tempo Timesheets that work better on mobile. Honestly, your best shot is getting IT to configure a more mobile-friendly setup or just switching to a phone with better app support for work.
Nope, Atlassian doesn’t have native BlackBerry support. I ran into this same problem years ago when my company was still on BlackBerry. The mobile browser is absolutely terrible for getting any real work done. We ended up using email notifications for critical ticket updates and only touched the mobile browser for emergency status changes. Some companies set up custom dashboards that work better on mobile browsers, but you’ll need admin help for that. If you can’t switch devices, check if your Jira instance has REST API integrations that might work with simpler mobile interfaces.
nah, Atlassian never made native BlackBerry apps. if you’re stuck with BB, ask your admin to enable mobile web optimizations in JIRA settings - it makes the browser experience way less painful. otherwise, try getting an Android device for work since there are actually good third-party JIRA apps available.