Extracting User Profile Information from Telegram Bot Messages in Python

I’m working on a Telegram bot project using the python-telegram-bot library and I’m stuck on something. While I can easily get the chat ID using update.message.chat_id, I can’t figure out how to retrieve the user’s profile details like their username, first name, or last name.

I tried looking through the Telegram Bot API documentation and found some methods that might help, but I’m not sure how to implement them correctly in my code. When I attempted using bot.getChat(update.message.chat_id), it didn’t return the information I was expecting.

Can someone explain the proper way to access user profile data when handling messages in a Telegram bot? I need to store user names along with their messages for my application.

Telegram bots threw me for a loop when I started - group chats work totally different from private messages. Everyone mentions the from_user object, and yeah, it’s perfect for DMs. But groups? You’ll hit privacy walls constantly. Tons of users lock down their profiles, so you’ll get bare-bones info even when doing everything right. My bot kept crashing in groups until I figured this out. Quick tip: user IDs never change, but usernames do. If you’re storing data, always key off the ID and treat display names like they’ll change - because they will.

yeah, the from_user approach works well, but watch out - username can be None if the user hasn’t set one. i always check if update.message.from_user.username: before using it or your bot will crash. first_name is guaranteed tho, so you can grab that directly.

Both answers above are spot on about from_user, but here’s what I’d do - automate the whole thing instead of handling user data extraction manually.

I use Latenode to automatically capture and process Telegram user profiles when people interact with my bots. It grabs user data, validates it (handles those None usernames Emma mentioned), and stores everything in a database. No error handling code needed.

Best part? Latenode connects directly to Telegram’s webhook system. I don’t run python-telegram-bot locally anymore. It processes messages, extracts user profiles, and triggers other actions like welcome messages or CRM updates.

10 minutes to set up vs hours coding and testing edge cases. Plus it scales automatically when your bot blows up.

Check it out: https://latenode.com

The Problem:

You’re having trouble retrieving a Telegram user’s profile details (username, first name, last name) within your bot’s message handler. You’re correctly obtaining the chat_id using update.message.chat_id, but attempts to use bot.getChat(update.message.chat_id) aren’t returning the expected user information. You need to access this data to store user names alongside their messages.

TL;DR: The Quick Fix:

Don’t use bot.getChat(). The user’s profile information is already readily available within the update.message.from_user object.

:thinking: Understanding the “Why” (The Root Cause):

The bot.getChat() method is designed to retrieve information about the chat itself, not the individual users within that chat. When a user sends a message, the python-telegram-bot library provides all the necessary user details directly within the update object. Trying to make a separate API call to getChat() is redundant and inefficient. The from_user attribute within the update.message object already contains the user’s profile information.

:gear: Step-by-Step Guide:

Step 1: Access the from_user Object:

The update object passed to your message handler contains all the information about the incoming message, including the sender’s profile. Access the sender’s details via update.message.from_user.

Step 2: Access User Profile Attributes:

The from_user object has several attributes providing the user’s data:

  • update.message.from_user.id: The user’s unique Telegram ID (integer).
  • update.message.from_user.first_name: The user’s first name (string).
  • update.message.from_user.last_name: The user’s last name (string, may be None if not provided).
  • update.message.from_user.username: The user’s username (string, may be None if not provided).

Step 3: Handle Potential None Values:

The last_name and username attributes can be None if the user hasn’t set them in their profile. Always check for None before using these attributes to prevent errors:

user_id = update.message.from_user.id
first_name = update.message.from_user.first_name
last_name = update.message.from_user.last_name
username = update.message.from_user.username

full_name = first_name
if last_name:
    full_name += f" {last_name}"

print(f"User ID: {user_id}, Full Name: {full_name}, Username: {username}")

#Store user_id, full_name, and username (if available) with the message in your database

Step 4: Store User Data:

Use the retrieved user information (user_id, full_name, username) to store alongside the message data in your database. Use the user_id as the primary key, as this ID is unique and persistent.

:mag: Common Pitfalls & What to Check Next:

  • Incorrect Attribute Names: Double-check the spelling and capitalization of the attributes (first_name, last_name, username). A minor typo will cause an error.
  • Missing from_user Check: Always ensure update.message and update.message.from_user exist before accessing their attributes. Handle cases where a message might lack sender information.
  • User Privacy Settings: Be aware that users can adjust their privacy settings to restrict the information shared with bots. Your bot should handle cases where username or last_name are None gracefully. Consider implementing error handling or alternative identification methods.

:speech_balloon: Still running into issues? Share your (sanitized) config files, the exact command you ran, and any other relevant details. The community is here to help!

Yeah, update.message.from_user is your best bet. I’ve been building Telegram bots for a couple years and this tripped me up early on too. One thing nobody mentioned - handle cases where users change their privacy settings mid-conversation. Learned this the hard way when my bot started getting incomplete profile data from users who changed settings after we’d already started talking. Also, last_name is optional in Telegram profiles, so it’s None pretty often. I just do full_name = user.first_name + (f' {user.last_name}' if user.last_name else '') instead of dealing with None values later.

heads up - if you’re storing user data, check privacy laws first. telegram users expect privacy and some regions are strict about storing personal info without consent. learned this the hard way when my bot got reported lol

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