I’m interested in learning how teams decide what to document within Jira. For example, do you organize tickets using specific tags or labels, or perhaps rely on a custom Kanban board? Please share any strategies or best practices that help pinpoint documentation needs in your projects.
hey, i keep an eye on any oddities in ticket details. if a task seems under-explained, i mark it with a custom flag in jra. sometimes its just a gut feling though, so its not too tech heavy, works fine for us.
i usually add custom tags that auto flag tickets needing doc attention. its all about tweaking filters and catching risky tasks early. im still testin a few scripts so that no important update gets overlooked…
Based on my experience, integrating documentation into our sprint planning has been a practical approach. We identify items that involve complex logic or have a legacy impact and mark those early as needing support docs. This identification typically happens during our prioritization and refinement sessions where team members discuss potential challenges. Later, during device reviews, we revisit these items to verify documentation status. Using a simple flag system within our Jira setup, combined with regular check-ins, has helped reduce undocumented areas and ensures the project remains clear and maintainable over time.
In our team, we tend to identify documentation needs by assessing the complexity of changes documented within Jira. We rely on a custom field that signals a shift in key functionality or introduces dependency on external systems; this field is filled out during code reviews to indicate potential areas requiring additional details. Moreover, we rely on retrospective feedback during sprint closure to refine our criteria further. This adaptive approach reduces the likelihood of missing out on documentation while ensuring that high-risk areas receive the necessary attention.