Help needed: Telegram bot not responding to messages

Other Questions Telegram bot
1

I’m struggling with my Telegram bot. I’ve set it up using a PHP SDK, but it’s not working as expected. When I send a message to the bot, nothing happens. There’s no response at all. I’m pretty sure I’ve followed the SDK documentation correctly, but something’s off. Here’s a simplified version of my code:

<?php
require 'vendor/autoload.php';
use ChatApp\Bot\Manager;

$botManager = new Manager('BOT_SECRET_KEY');

$updateData = json_decode(file_get_contents('php://input'));
$conversationId = $updateData->getMessage()->getConversation()->getId();

$result = $botManager->sendReply([
    'conversation_id' => $conversationId,
    'content' => 'Greetings!'
]);
$result->getReplyId();
?>

Can anyone spot what might be going wrong? Am I missing something obvious? Any help would be much appreciated!

2

I’ve been through a similar issue with my Telegram bot, and it can be frustrating when it’s not responding. From your code, it looks like you’re using a custom SDK (ChatApp\Bot\Manager) rather than the official Telegram Bot API. This could be part of the problem.

In my experience, using the official Telegram Bot API or a well-maintained library like php-telegram-bot tends to be more reliable. When I switched to the official API, my bot started responding consistently.

Also, make sure you’ve set up webhooks correctly. Telegram needs to know where to send updates. You might want to check your bot’s webhook settings using the setWebhook method.

Lastly, don’t forget to check your server logs for any PHP errors. Sometimes, the issue is a simple syntax error or missing dependency that’s preventing the script from executing properly.

If you’re still stuck after trying these, you might want to consider using a debugging tool or adding some logging to your code to see exactly where it’s failing.

3

I’ve encountered similar issues with Telegram bots before. One thing that stands out is your use of a custom SDK. While these can be useful, they sometimes lag behind API updates or have unexpected quirks.

Have you considered using the official Telegram Bot API directly? It’s well-documented and often more reliable. You might also want to double-check your bot token - a simple typo there can cause silent failures.

Another potential issue could be your webhook setup. Ensure it’s correctly configured and pointing to the right script on your server. You can verify this using Telegram’s getWebhookInfo method.

Lastly, try adding some error logging to your script. It could reveal issues that aren’t immediately apparent. If you’re still stuck, the Telegram Bot API community is usually quite helpful with troubleshooting.

4

hey man, hav u checked ur server’s error logs? sometimes the issue’s not in the code but in the server setup. also, make sure ur bot token is correct and webhook is set up properly. i had similar probs and it turned out my server wasn’t configured to handle POST requests. maybe try that?