How can I update Jira issue status using the Python library?

Other Questions Jira
1

I’m trying to figure out how to change the status of a Jira issue using the Python library for Jira. I’ve been looking at the documentation, but I can’t seem to find a straightforward way to do this.

I tried something like this:

issue.update(status='Resolved')

But it didn’t work. I know there are workflows and other intricacies related to issue statuses, and I’m unsure how to implement them in my code. Does anyone have experience with this? What is the correct method to update an issue’s status using python-jira?

I’d really appreciate any examples or guidance. Thanks!

2

I’ve worked on Jira automation extensively and found that directly setting an issue’s status rarely works because Jira enforces workflow transitions. To update an issue, you first need to fetch the issue, then retrieve the available transitions, and identify the transition ID corresponding to your desired status. Once you have the correct ID, you can execute the transition. For example:

issue = jira.issue('YOUR-ISSUE-KEY')
transitions = jira.transitions(issue)
transition_id = next(t['id'] for t in transitions if t['to']['name'] == 'Desired Status')
jira.transition_issue(issue, transition_id)

Replace ‘Desired Status’ with the actual status name and ensure you have the necessary permissions.

3

Updating a Jira issue’s status isn’t as straightforward as directly setting it. You need to use transitions defined in the workflow. Here’s how you can do it:

First, get the issue you want to update. Then, find the transition ID for the desired status. Finally, use that ID to perform the transition.

Here’s a code snippet to illustrate:

issue = jira.issue('ISSUE-123')
transitions = jira.transitions(issue)
transition_id = next(t['id'] for t in transitions if t['name'] == 'Resolve Issue')
jira.transition_issue(issue, transition_id)

Replace ‘Resolve Issue’ with the actual transition name in your Jira instance. This method respects your Jira workflow and should work reliably. Remember to handle exceptions and check permissions.

4

hey claire, i’ve dealt with this before. You gotta use transitions, not just set the status directly. Try something like this:

jira.transition_issue(issue, transition_id)

You’ll need to find the right transition_id first tho. Check the jira.transitions(issue) to see what’s available for ur issue. hope that helps!