I’ve got my Laravel app sending emails through Mailgun, but I’m stuck on how to receive replies. I’ve looked into setting up routes for incoming emails, but nothing’s showing up in Mailgun yet.
When I try to send an email to my domain, I get an error message saying the user is unknown. It looks like this:
The mail system at eforward3e.registrar-servers.com says:
Sorry, your message couldn't be delivered. See below for details.
For help, contact the postmaster.
Error details:
Unknown user: '[email protected]'
Final-Recipient: [email protected]
Action: failed
Status: 5.1.1
Diagnostic-Code: X-Postfix; unknown user: '[email protected]'
Can anyone help me figure out what I’m missing in my Namecheap and Mailgun setup to get this working? Thanks!
I encountered a similar issue when setting up email reception with Namecheap and Mailgun. The key is to properly configure your domain’s MX records. In Namecheap’s DNS settings, you need to add Mailgun’s MX records. These typically look like ‘mxa.mailgun.org’ and ‘mxb.mailgun.org’ with priorities 10 and 10 respectively.
Also, ensure you’ve set up the receiving routes in Mailgun correctly. In the Mailgun dashboard, navigate to ‘Receiving’ and create a route for your domain. This tells Mailgun where to forward incoming emails.
Lastly, double-check that the email address you’re using ([email protected]) is actually set up in Mailgun. If it’s not, Mailgun won’t know where to route the email, resulting in the error you’re seeing.
Hope this helps you get your email reception working!
hey man, I had this same problem! make sure u add the MX records in namecheap DNS settings. should be like mxa.mailgun.org and mxb.mailgun.org. also check ur mailgun routes are set up right. if u still hav issues, hit me up and we can troubleshoot more
I’ve been through this exact headache with Namecheap and Mailgun. Here’s what finally worked for me:
First, double-check your Namecheap DNS settings. Besides the MX records others mentioned, you also need to add TXT records for SPF and DKIM. These are crucial for email authentication.
In Mailgun, make sure you’ve verified your domain. Then, create a catch-all route to handle incoming emails. This was a game-changer for me.
One tricky bit: Namecheap’s default email forwarding can interfere. I had to disable it completely for my domain.
Lastly, be patient. DNS changes can take up to 48 hours to propagate fully. I spent days pulling my hair out before realizing this.
If you’re still stuck after trying these, I’d recommend reaching out to Mailgun support. They were surprisingly helpful in my case.