I’ve been searching through various resources and official docs but can’t figure out how to trigger a ScriptRunner script directly from Jira automation workflows. When I check my automation rule options, there’s no “execute ScriptRunner” action available in my cloud environment.
I’m working on a project where I need to automate some custom logic that I’ve already written as a ScriptRunner script. The script works fine when I run it manually, but I want it to trigger automatically when certain conditions are met in my workflow.
Has anyone found reliable workarounds for this limitation? What would be the most effective approaches to achieve similar functionality without the direct integration option?
From my experience with Cloud limitations, you’ll want to explore ScriptRunner’s condition and validator scripts within your workflow transitions instead of relying on automation rules. I found this approach more reliable than trying to force integration between the two systems. The key is identifying where your automation rule would normally trigger and placing equivalent ScriptRunner logic at those transition points. Another method that worked well for my team was utilizing JQL functions from ScriptRunner combined with standard automation rule conditions - this lets you leverage ScriptRunner’s power for complex queries while keeping the execution within native automation. If your script performs field updates or issue operations, consider breaking it into smaller pieces that can be handled by built-in automation actions with ScriptRunner providing the conditional logic through custom fields or JQL. This hybrid approach maintained most of our original functionality without requiring external services.
I ran into this exact issue last year when migrating from Server to Cloud. The direct ScriptRunner execution isn’t available in automation rules for Cloud instances, which was frustrating since I had several scripts I needed to automate. What worked for me was converting the core logic from my ScriptRunner scripts into REST API calls that could be triggered through automation webhooks. I set up a simple middleware service that received the webhook payload and executed the necessary operations using Jira’s REST API. This approach required some refactoring of my original scripts, but it gave me more flexibility in the long run. Another option I explored was using ScriptRunner’s built-in listeners and behaviors instead of trying to integrate with automation rules. Depending on your trigger conditions, you might be able to achieve the same result by configuring your script to listen for specific field changes or transitions directly within ScriptRunner’s interface. This eliminates the need for automation rule integration entirely.
yeah this is a known pain point with cloud migration. i ended up using scriptrunner’s scheduled jobs feature as a workaround - not perfect but you can set them to run frequently and check for specific conditions. also try looking into scriptrunner’s web triggers, they can act like webhooks and might bridge the gap between automation rules and your scripts.