I’m working with the JIRA Python library and need help getting actual tickets from a saved filter. When I use jira.filter(filter_id), it only gives me the filter name instead of the actual issues. I know jira.search_issues() works fine, but my problem is that the filter gets modified by my teammates regularly. I need a way to automatically get the updated results whenever the filter changes. What’s the best approach to retrieve the actual issue list from a filter ID? Any suggestions would be helpful.
Yes, this is a frequent issue when using the JIRA API. Start by obtaining the JQL query associated with your filter. You can do this by first retrieving the filter object with filter_obj = jira.filter(filter_id). From there, you can execute the JQL query with issues = jira.search_issues(filter_obj.jql). This ensures that you always receive the most current issue list, adapting to any updates made to the filter by your teammates.
Had the same issue at my last job - everyone kept updating filters and it was a mess. The JQL approach works, but I’d add pagination since some filters return huge result sets. Use jira.search_issues(filter_obj.jql, maxResults=False) to grab everything without hitting the default limit. Also, catch exceptions for malformed JQL or permission changes. Shared team filters can randomly break due to access issues you won’t notice until runtime.
try jira.search_issues(jql_str=jira.filter(filter_id).jql) instead. grab the jql from the filter object, then run it to get the actual issues. fixed the same issue for me when dealing with dynamic filters that kept changing.