I’m having trouble upgrading JIRA on my test server. I’m using Windows 64-bit and trying to go from version 5.1 to 6. I downloaded the new version (folder name: atlassian-jira-6.0-m08-standalone) and tried to start it using the command prompt.
When I run start-jira.bat /fg in the bin folder, I get this error:
Has anyone encountered this before? Any ideas on how to fix it? I’m not sure if it’s a compatibility issue or if I’m missing a step in the upgrade process. Any help would be much appreciated!
hey mate, i had this issue too. try clearing ur browser cache and cookies. also, make sure ur using the right java version for jira 6 (i think its java 7+). if that doesnt work, u might need to do a clean install good luck!
I faced a similar issue during a JIRA upgrade. The error you’re seeing often indicates a compatibility problem with the Tomcat server bundled with JIRA. Here’s what worked for me:
First, ensure you’ve backed up your data. Then, try removing the ‘work’ and ‘temp’ directories from your JIRA installation folder. These can contain cached files that might conflict with the new version.
If that doesn’t resolve it, check your server.xml file in the conf directory. Make sure it’s compatible with the new JIRA version. Sometimes, manual edits to this file can cause issues during upgrades.
As a last resort, you might need to do a fresh install of JIRA 6 and then import your data. This approach bypasses potential conflicts from the old installation.
Remember to verify your database and add-on compatibility before proceeding with any of these steps.
I’ve run into similar issues when upgrading JIRA in the past. In my experience, the error usually stems from conflicting Java versions or incompatible libraries. You should first check that your JAVA_HOME is set to a Java version that meets JIRA 6 requirements, typically Java 7 or newer. Clearing out the work and temp directories in your JIRA installation folder can help if old cached files are causing the conflict. If the problem persists, consider performing a clean installation, import your data afterward, and ensure all plugins are compatible with JIRA 6.
good luck!