How to retrieve Brand logo from Store resource using Shopify GraphQL

Other Questions Shopify
1

I need help getting the store brand logo through Shopify’s GraphQL API. I’m working with version 2025-01 and trying to fetch the logo image from the store’s brand information.

Here’s my current query:

query GetStoreInfo {
  shop {
    brand {
      logo {
        image {
          url
        }
      }
    }
  }
}

But I keep getting this error message:

{
  "errors": [
    {
      "message": "Field 'brand' doesn't exist on type 'Shop'",
      "locations": [
        {
          "line": 4,
          "column": 5
        }
      ],
      "path": [
        "query GetStoreInfo",
        "shop",
        "brand"
      ],
      "extensions": {
        "code": "undefinedField",
        "typeName": "Shop",
        "fieldName": "brand"
      }
    }
  ]
}

This is confusing because the documentation shows this field should be available. Has anyone successfully retrieved brand logos using GraphQL? I prefer not to use REST since it’s being deprecated.

2

hey, just a thought but sometimes the brand field is limited based on what plan you’re on. u might wanna check if your app’s got the right permissions like read_brand_settings. also, ensure your API version is up to date - features can be quirky like that!

3

Had this exact problem building a client dashboard last year. The brand field needs specific scopes that aren’t obvious from the docs. You need both read_products and read_content permissions, not just the brand-related ones that seem logical. Check your app’s installed scopes in the partner dashboard first. If those permissions are missing, update your app and get the merchant to reinstall it. Another gotcha - some older stores don’t have the brand object configured properly even with a logo uploaded. You can fall back to fetching the shop’s primary domain and grab the logo through the storefront API instead. Not ideal but works when GraphQL fails.

4

I’ve hit this same issue with Shopify’s GraphQL API. The brand field doesn’t always show up - depends on your store setup and API permissions.

This query usually works:

query GetShopBrand {
  shop {
    brand {
      logo {
        image {
          url
          altText
        }
      }
    }
  }
}

But honestly, Shopify’s API quirks get old fast. I’ve started automating these data pulls with Latenode instead.

I set up workflows that handle the API calls, error checking, and fallbacks automatically. Brand field fails? It tries other endpoints or scrapes the storefront as backup.

You can schedule it to run periodically and dump results wherever you need them. No more debugging GraphQL errors or wrestling with permissions.

Did this for a client last month. The workflow grabs brand assets, processes them, and syncs everything to their CMS - zero manual work.

5

Brand field availability is all over the place depending on your Shopify store and API version. I’ve hit this issue with enterprise clients - the brand object just wasn’t there even though they had logos set up in admin. Your query looks fine, but there’s usually a gap between what the docs say and what actually works. Run an introspection query first to check if the brand field exists on your store’s schema. Sometimes you’ve got to set up brand assets in store admin before the GraphQL field shows up. I’ve seen stores migrated from older Shopify versions missing proper brand schema mapping too. Quick workaround: query the shop’s general settings and pull logo info from there instead, though the data structure’s different.