Hubspot integration component update caused forms to stop working

I saw there was an update available for the official Hubspot integration in my components list today. After I installed the update and published my site, none of my forms work anymore on the live website. The forms still display correctly in the Framer editor, but when I check the published site they don’t load at all. I had to manually replace every single form integration which took me almost half a day to fix. Has anyone else run into this problem when updating official components? Should I have avoided updating it? What’s the best way to handle component updates to prevent this from happening again?

Same thing happened to me last month with a different component - learned my lesson about version control the hard way. Usually it’s breaking changes in the API calls or data structure that they don’t mention in the update notes. Now I always create a test page with just the key components before updating my main project. Saves me from breaking the whole site. Also try hitting up the component’s community or GitHub if it’s open source. You’ll often find other people with the same issue and actual workarounds. The manual replacement sucks but it’s pretty common with these updates. At least you know your current setup works now.

Ugh, this is exactly why I backup my whole project before any updates. Learned that lesson the hard way when my payment component died during Black Friday :sweat_smile: Pro tip - you can rollback to older component versions through the component panel if you’re fast enough. Has saved me multiple times.

This happened to me twice with different third-party components, not just HubSpot. It’s usually because the component’s code structure changed, but they don’t mention it in the update notes. I’ve gotten more careful with automatic updates, especially for critical stuff like forms. Now I check the developer’s docs or release notes before updating and test everything on a duplicate project first. What really helped was contacting the component developer directly through their support - they’ll give you way more detail about breaking changes than what you see in Framer’s update interface. For the future, pin stable versions of your essential components and only update when you actually need new features or security patches.

I experienced a similar issue a few months back with another integration. It seems that Framer can act unpredictably when dependencies are updated and break API connections. What has worked best for me is to set up a staging environment; I make a copy of my main project, test all updates there, and only publish changes to the live site if everything is functioning as expected. Additionally, I make it a habit to review the component’s changelog before applying any updates, although the information provided is often lacking. A good strategy is to perform updates during off-peak hours and to always create a backup beforehand. While having to replace components manually is frustrating, this approach has saved me from numerous complications.

Same thing happened to me with HubSpot about six months ago. The update broke how form fields mapped to properties, but they didn’t warn anyone. Everything looked normal in the editor preview too - super misleading. Turns out the updated component needed completely different field names, and of course there’s no documentation about it. The real kicker? Forms were failing silently. I had no clue I was losing leads until I checked my HubSpot dashboard days later. Now I watch form submissions like a hawk after any update. You should check if your original forms are actually sending data to HubSpot or just dying quietly. Sometimes what looks like a display bug is actually a broken integration that your manual fix happened to solve.

The Problem:

You’re experiencing recurring issues where updates to third-party Framer components break your website’s functionality, specifically impacting form submissions. Manual intervention is required to restore functionality after each update, resulting in significant time loss and potential revenue disruption. The core issue stems from a reliance on external components without robust error handling or a decoupled architecture.

:thinking: Understanding the “Why” (The Root Cause):

The problem isn’t necessarily the fault of the component updates themselves, but rather the inherent fragility of depending entirely on external, potentially poorly-documented components for critical website functionality like form submissions. When these components update, their internal API structures or data handling might change, leading to unforeseen breaking changes in your application. This is especially problematic if the component updates don’t provide comprehensive changelog entries detailing these internal modifications. The lack of a failsafe or backup mechanism leaves your website vulnerable to outages.

:gear: Step-by-Step Guide:

This guide focuses on creating a more resilient and independent solution for handling form submissions, minimizing reliance on external components that might break during updates. We will leverage a no-code platform like Latenode (or similar) to handle the direct form submission and data transfer to HubSpot.

Step 1: Implementing a Direct Form-to-HubSpot Connection using Latenode:

  1. Sign up for a Latenode account: If you don’t already have one, sign up for a free trial or use a similar no-code automation tool that can handle API interactions.

  2. Create a New Latenode Workflow: Design a workflow that captures form data from your website’s form. Latenode will allow you to create this using their visual workflow builder, without any coding.

  3. Connect to Your Website Form: Configure Latenode to connect to your website’s form submission endpoint. This usually involves specifying the URL that receives the submitted data and setting up the necessary authentication (if needed).

  4. Configure Data Mapping: Map the fields from your website’s form to the corresponding properties in HubSpot. Latenode will provide a visual interface for this mapping step. Ensure all critical fields, such as email addresses and other relevant information, are correctly mapped.

  5. Integrate with the HubSpot API: Configure Latenode to send the captured form data directly to HubSpot using the HubSpot API. This requires proper API keys and authorization to securely transmit data to your HubSpot account. Latenode will provide an interface for setting these API credentials securely.

  6. Error Handling: Implement robust error handling within the Latenode workflow. If a form submission fails, the workflow should log the error and attempt retries if appropriate. This will prevent data loss and provide valuable diagnostic information.

  7. Testing: Test your Latenode workflow thoroughly. Submit various test forms and ensure the data is correctly received and processed in HubSpot.

Step 2: Replacing the Framer Component:

  1. Remove the Third-Party Component: Remove the problematic HubSpot integration component from your Framer project.

  2. Implement a Basic HTML Form: Replace the removed component with a simple HTML form that captures the necessary user data. The styling and layout should match your existing form.

  3. Connect the HTML Form to Latenode: Configure your HTML form’s submission endpoint to point to the newly-created Latenode workflow.

Step 3: Ongoing Monitoring:

Regularly monitor form submissions in both HubSpot and Latenode to ensure data integrity and identify any potential issues.

:mag: Common Pitfalls & What to Check Next:

  • API Key Security: Never hardcode API keys directly into your website’s code or in any public location. Use environment variables or Latenode’s secure key management features.

  • Data Validation: Implement data validation both on the client-side (in your HTML form) and server-side (within your Latenode workflow) to prevent invalid data from being submitted to HubSpot.

  • Testing Frequency: Test the complete workflow frequently, especially before and after any updates to your website or HubSpot.

  • HubSpot API Rate Limits: Be mindful of HubSpot’s API rate limits to avoid exceeding allowed requests per minute or hour. Adjust your Latenode workflow if necessary to stay within limits. Latenode may offer built-in rate limiting or throttling options to aid this.

:speech_balloon: Still running into issues? Share your (sanitized) config files, the exact command you ran, and any other relevant details. The community is here to help!

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