HubSpot integration failing to detect Elementor contact form submissions

[JollyMusic3]

I’m having trouble getting my Elementor form to connect properly with HubSpot and could really use some help.

I’ve built a contact form using Elementor that includes reCAPTCHA protection. The problem is that HubSpot doesn’t seem to detect it as an external form that should be tracked. I’m also using Form Vibes to handle the form data along with some custom frontend validation.

Here’s what I’ve already tried:

• Turning off the reCAPTCHA feature completely
• Building a brand new form without any validation or Form Vibes connection
• Following various integration guides

The weird thing is that the form actually submits fine and doesn’t throw any errors. Users can fill it out and click submit without issues. But when I check my HubSpot dashboard, there’s no record of these form submissions being captured.

Has anyone else run into this issue before? I’m not sure if it’s a configuration problem on the Elementor side or if there’s something I need to set up differently in HubSpot. Any suggestions would be awesome!

[Nate_91Surf]

It seems like the core issue lies with the tracking integration rather than the form itself. I faced a similar challenge with HubSpot where the tracking script was missing from the page containing the Elementor form. To resolve this, ensure that the HubSpot tracking code is properly embedded in either the header or footer of your website. You can verify this by checking the page source for your HubSpot portal ID. Additionally, make sure that the field names in your Elementor form correspond to the property names in your HubSpot CRM, as mismatches could lead to data not being recognized. Lastly, when testing the form, use the browser’s developer tools to check for any JavaScript errors which may interfere with tracking.

[Claire29]

check if your elementor form submits via ajax - hubspot often misses ajax submissions. switch to standard form submission in elementor settings and see if that fixes it. also verify your hubspot embed code loads correctly using browser dev tools (network tab).