I’ve been trying to get a Figma subscription for my design work but keep running into problems during the checkout process. Every time I try to complete the purchase, something goes wrong and the transaction doesn’t go through.
Has anyone else faced similar difficulties when trying to buy Figma recently? I’m not sure if this is a widespread issue or just something on my end. I’ve tried different payment methods and even cleared my browser cache, but nothing seems to work.
Any suggestions on how to resolve this would be really helpful. I need to get access soon for an upcoming project.
that’s strange - I just bought mine yesturday without any issues. maybe try using PayPal instead of your credit card? their payment processer can be funny with some banks. also, double check if intl transactions are on for your card since figma is overseas.
I faced a similar issue while trying to upgrade my plan last month. A helpful tip is to try making the purchase in an incognito window, as browser extensions can sometimes interfere with payment processing. If you’re using a VPN, consider disabling it, as it can trigger security flags with payment gateways. Additionally, check with your bank to see if they’ve blocked the transaction, as mine has a habit of declining international payments. If these steps don’t resolve the issue, contacting Figma support is a good idea; they’re usually responsive and can assist you with the purchase.
I encountered the same problem with my Figma subscription. After multiple attempts and tweaking my payment details, I discovered that browser extensions were interfering with the checkout process. I suggest disabling any extensions you have or trying a different web browser altogether. If those steps don’t help, reaching out to Figma’s customer support can often resolve such issues effectively.
Had this exact problem two weeks ago switching from free to Pro. My card issuer flagged it as suspicious since Figma processes payments through Ireland. Called my bank - they’d blocked three attempts automatically. Once I authorized international transactions for that merchant, it went through immediately. Check your email for fraud alerts from your bank first though - they don’t always send notifications right away. Also, prepaid cards and newer fintech banks are really strict with recurring subscription charges from overseas companies.
This checkout issue is perfect for automation. I’ve hit subscription failures with tons of SaaS tools at work - manually retrying payments is such a time sink.
I now use automated purchase workflows that handle retry logic, different payment methods, and even browser switching. One method fails? System tries the next without me clicking around.
Built this exact setup when our team needed 50+ Figma licenses and kept hitting payment processor issues. The automation handled everything - testing different gateways, switching user agents when security flags popped up.
You can build the same workflow to auto-retry your Figma purchase with different parameters until it works. Set it once and let it run while you do other stuff.
Check out https://latenode.com for this setup. Way better than manually troubleshooting checkout pages.