I’m wondering if anyone has heard anything about Hubspot adding one-on-one SMS messaging to their platform. We’re currently using Hubspot for SMS workflows and marketing campaigns, but we really need a way to start individual text conversations with our clients.
Before we go and spend money on a separate tool like Sakari or something similar, I wanted to check if Hubspot might be working on this feature. It would be great to keep everything in one place instead of juggling multiple systems.
Has anyone got any inside info or heard rumors about this? It seems like a natural next step for Hubspot, but I haven’t seen anything official about it yet. Any thoughts or suggestions would be super helpful!
As someone who’s been using HubSpot for a few years now, I’ve been keeping a close eye on their feature rollouts. While I haven’t heard any official announcements about individual SMS messaging, I wouldn’t be surprised if it’s on their roadmap. HubSpot has been steadily expanding their communication tools, and one-on-one SMS seems like a logical next step.
In the meantime, I’ve found a workaround that might help. We use HubSpot’s integration with Twilio to set up a pseudo-individual messaging system. It’s not perfect, but it allows us to send personalized texts through workflows. You can set up triggers based on contact properties or actions, which gives it a more individual feel.
That said, if individual SMS is a must-have for your business right now, you might need to look at third-party options. Just keep in mind the potential headaches of data syncing and workflow disruptions when using multiple systems. It might be worth reaching out to your HubSpot rep to see if they can give you any insider info on upcoming features.
I’ve been closely monitoring HubSpot’s development, and while there’s no official word on individual SMS messaging, I believe it’s likely in the pipeline. HubSpot generally tries to stay competitive with feature-rich platforms like Salesforce.
In the interim, have you considered using HubSpot’s API to integrate with a dedicated SMS service? We’ve had success with this approach, allowing us to maintain most of our operations within HubSpot while adding the SMS functionality we needed. It requires some technical setup, but it’s more seamless than switching between multiple platforms.
If you’re not keen on custom integrations, it might be worth exploring HubSpot’s marketplace for SMS add-ons. Some third-party developers have created extensions that bridge this gap. While not a native solution, it could serve as a stopgap until HubSpot potentially rolls out their own feature.